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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Devyn Stephens

March 8, 2023

5  out of  5 rating by Devyn Stephens
"I called for a auto insurance quote, Spoke with a Gentleman named Neilson, who was extremely kind and helpful in saving me money and ensuring my understanding with my coverages great customer service and awesome rates"

Rochelle Newbold

March 7, 2023

5  out of  5 rating by Rochelle Newbold
"After receiving a quote that was 50 dollars less than I was paying with my previous car insurance I was completely on board. Amanda Miller made it so easy to switch over. She was very professional and a pleasure to work with. I look forward to having her as my new agent. Highly recommend!!"

Alyssa Mcgee

February 6, 2023

5  out of  5 rating by Alyssa Mcgee
"I came to Mark’s office needing assistance and I was in and out in 10 minutes with all questions answered and everything taken care of. Truly professional service from Mark, Amanda, and Taysa. 10/10!"

Janae Hallinan

October 5, 2022

5  out of  5 rating by Janae Hallinan
"Mark and his team are amazing. I had the pleasure of working with Teisaa and she is the absolute nicest person. She will go above and beyond to make sure you are taken care of. If you want to actually know who your agent is and be able to call them rather than a random call center, I highly recommend this team!!"

Cheryl Dresen

October 3, 2022

5  out of  5 rating by Cheryl Dresen
"Mark has helped many of my clients save money on home and car insurance. He is extremely professional and always willing to walk them through the process. His assistant Teisaa gets back to clients extremely fast. I would recommend them to all."

Nick Cresci

September 29, 2022

5  out of  5 rating by Nick Cresci
"Mark and his Team are Outstanding! I have my business and personal vehicles with them. When I have questions or need a certificate they always get it back to me ASAP."

Heather Ijames

September 29, 2022

5  out of  5 rating by Heather Ijames
"What a great team and a great office. Very responsive, very knowledgeable, and very friendly. I love this office. I cannot recommend them enough. If you have any insurance needs, this is your one stop shop. Happy to know them!"


September 29, 2022

5  out of  5 rating by pwdrskyr
"Mark and his staff are experts when it comes to our insurance needs. Very responsive and helpful."

Dan Vaughn

January 16, 2022

5  out of  5 rating by Dan Vaughn
"easy process friendly"

Jessi Hall

October 1, 2021

5  out of  5 rating by Jessi Hall
"Top notch customer service! Professional, courteous, timely, and patient. I felt extremely welcome from the moment I walked into the office. Greeted by friendly conversation and joy! They understood I was just seeking some quotes to compare. I wanted to chose a plan that best fit my needs and I never felt pressured to commit. A few days later, I called back with a some questions and they were very helpful. After comparing quotes and experiences with 2 other companies, this office quickly became the choice. They gained my trust and business by their professionalism. The transition to begin coverage was simple and I am now a new customer. I couldn't be more pleased to support them knowing they will be great to work with! I look forward to letting my friends and family know about you."

Sheldon Blower-taylor

April 7, 2021

5  out of  5 rating by Sheldon Blower-taylor
"Great people in this office and great rates"

Stacey Boreta

January 6, 2021

5  out of  5 rating by Stacey Boreta
"Fabulous service."

Andrew Finke

June 5, 2020

1  out of  5 rating by Andrew Finke
"very poor customer service"

Teressa Alger

January 16, 2020

3  out of  5 rating by Teressa Alger
"Quote was too high"

Patrick Cothard

October 28, 2019

5  out of  5 rating by Patrick Cothard
"Very happy with the service in this office. The process of switching our insurance was smooth and simple. Looking forward to being customers here for the long-term!"


October 22, 2019

5  out of  5 rating by Shaun
"Have been a customer for over 15 years. I always feel welcome here. Mark is wonderful and very personable. The office staff is super nice and knowledgeable as well"

Jon Rouse

August 17, 2019

5  out of  5 rating by Jon Rouse
"Great service"

Nick Shaffer

September 11, 2014

5  out of  5 rating by Nick Shaffer
"Mark and his team always go above and beyond to get things handled. I appreciate this more than words could possibly explain."


March 14, 2013

5  out of  5 rating by CHAD OSORNO
"I have been with Mark’s agency for nearly 6 years now and I cannot recommend Mark and his knowledgeable staff enough. They always greet me with a cheerful welcome when I call or stop by. All my questions are answered thoughtfully, timely, and with great expertise. Mark’s office really makes my insurance needs worry-free."

Paul Perry

February 21, 2013

5  out of  5 rating by Paul Perry
"Mark Geil's State Farm branch in Reno, NV is a model of professionalism. Mark and his staff provide unmatched customer service and selflessly work to provide only the most beneficial solutions to each respective client. Mark's ability to communicate product offerings, listen to clients' needs, and provide timely follow-up are unparalleled within the Reno-Sparks geography. He is easily the best and brightest insurance agent I've had the opportunity to conduct business with. Without hesitation, I steer all my family, friends and acquaintances to Mark's branch."

Kaia FIT Sierra

February 15, 2013

5  out of  5 rating by Kaia FIT Sierra
"Marks goes out of his way to make sure you have the correct policy. He takes the time to make sure you have the correct coverage. He also helps you look toward the future and what you want out of retirement. I highly recommend Mark, his service is 5 star!"