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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yvette L.

Yvette L.

October 1, 2024

5  out of  5
rating by Yvette L.
"I love the people at this State Farm office! They have been absolutely amazing to work with. Teisaa is who I work with most, and she is efficient, kind, knowledgeable and prompt at getting back to me. I would highly recommend this office and it’s agents and staff!"
We responded:
"Yvette, thank you for your review. Teisaa is celebrating her 8 year anniversary with us this month and I could not be more fortunate to have her on my staff. Teisaa knows our customers on a personal level and delivers first class service always."
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Kyle Matthews

September 30, 2024

5  out of  5
rating by Kyle Matthews
"Nice location, very friendly staff!"
We responded:
"Kyle, Thank you for giving my staff a shout out!"
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Judi Rought

August 1, 2024

5  out of  5
rating by Judi Rought
"Teisaa has always been so amazing when I need her!"
We responded:
"Thank you Judi! Teisaa and the rest of my staff work hard to be there for our customers."
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Lonny Cotham

August 1, 2024

5  out of  5
rating by Lonny Cotham
"Mark Geil's team is always responsive and cares to give their customers excellent service. I appreciate all that you do!"
We responded:
"Customer service is our singular focus at our office. Thank you Lonny for recognizing our commitment to customer service."
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Alvin Cockrell

July 31, 2024

5  out of  5
rating by Alvin Cockrell
"Mark Geil and his team are the best in Nevada! Taessa is so helpful and has great follow up!"
We responded:
"My team prides themselves on being the best at serving our customers. Thank you Avin for sharing your experience with us."
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Luke Kenney

July 31, 2024

5  out of  5
rating by Luke Kenney
"Mark and his team are fantastic. I was a long time progressive member, and I came to talk with mark and his team about my rates and what they might be able to do for me. Teisa has been an absolute star for me in making sure that all of my policies are up to snuff as well as the best pricing availability in town. I trust this team to make sure I’m protected in all the ways it matters most! Let them help you protect your families!"
We responded:
"Thank you Luke for taking the time to share your interaction with our office! We truly care about our customers and giving them the best experience possible when it comes to their insurance needs."
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Angel True

July 31, 2024

5  out of  5
rating by Angel True
"Teisaa was amazing! When I moved to Reno she helped me assess my insurance needs and make a great decision on getting the right coverage."
We responded:
"Teisaa and the rest of my team love informing customers about all things insurance so that they can make intelligent decisions on their specific insurance coverage needs. Thank you Angel!"
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Christina Kay

July 30, 2024

5  out of  5
rating by Christina Kay
"Always friendly and very helpful, best prices and best insurance I've ever had 🤗"
We responded:
"Thank you Christina! We always strive to provide friendly and helpful service to our customers."
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Brennan Pantazis

June 24, 2024

5  out of  5
rating by Brennan Pantazis
"Amanda has helped me with any questions or concerns I have had. She gets back to me in a timely manner with good answers."
We responded:
"Brennan, thank you for recognizing Amanda's helpful nature. My staff is my greatest asset. "
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Brian Hurley

June 12, 2024

5  out of  5
rating by Brian Hurley
"I highly recommend this agent get service and care for his customers"
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Michelle Krieg

May 22, 2024

5  out of  5
rating by Michelle Krieg
"Prompt, friendly and great pricing. I purchased a business policy and was very satisfied with the price and customer service compared to other companies I reached out to."
We responded:
"Thank you, Michelle, for giving us a shout out for prompt and friendly customer service. We appreciate your business and will work hard to take good care of you!"
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Ally Johnson

April 26, 2024

5  out of  5
rating by Ally Johnson
"I can’t speak highly enough about Mark Geil, Teissa Ballard, and the rest of the team at State Farm. You are always greeted with a warm welcome and professionalism. Teissa has been very patient at helping me make informed decisions when it comes to insurance coverage. Her and Mark both provide valuable insight about the market and where rates are most likely headed. This team is fantastic!"
We responded:
"Thank you Ally for your kind words regarding Teisaa and the rest of my team here at State Farm. We love to educate our customers on insurance coverages so that they can make the most informed decisions."
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Claudia Aguillon

April 8, 2024

5  out of  5
rating by Claudia Aguillon
"Amanda is amazing! I’ve been with State Farm for over a decade now, and I wouldn’t choose any other agency for my insurance needs. Every time I have concerns or questions Amanda’s prompt, friendly and professional to put my mind at ease. I will definitely recommend Mark Geil and his team to anyone looking for insurance coverage. Thank you Mark Geil and your amazing staff.!!"
We responded:
"Claudia, thank you for your kind words! Amanda is fantastic and takes real pride in taking care of our customers."
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Misti Hale

March 26, 2024

5  out of  5
rating by Misti Hale
"Mark Geil and the employees in his office are knowledgeable, courteous and extremely friendly. The customer service provided by this office is outstanding. I highly recommend Mark Geil's office for your insurance needs."
We responded:
"Thank you, Misti! We absolutely love helping great customers like you with their insurance needs."
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Joe Lovely

February 29, 2024

5  out of  5
rating by Joe Lovely
"This office is full of nothing but rockstars. They have helped me and my clients out many times over and have never let me down. No matter what your experience was with State Farm in the past, trust me- the level of service and care you get from Amanda, Teisaa, and Mark are second to none."
We responded:
"Joe, thank you for giving a shout out to my team of rockstars! We are committed to providing excellent service to our customers and their referrals. -Mark Geil your State Farm Agent & Team Amanda / Teisaa"
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William Ross

February 29, 2024

5  out of  5
rating by William Ross
"Teisaa helped me out today very friendly to me and my mom she got me the paperwork I needed and helped me with a smile so I hope everyone gets as good service as I receive today."
We responded:
"William, thank you for recognizing Teisaa's outstanding level of friendly service. We strive to treat all our customers with respect and a smile:)"
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Martin Avila

February 19, 2024

5  out of  5
rating by Martin Avila
"Amanda and the team are very helpful. Whenever I need something,they respond and take care of it promptly. They are very nice and professional."
We responded:
"Martin, thank you for your kind words! Amanda and the rest of my team all work hard to respond timely to our customer needs. "
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Jim OShaunessy

February 12, 2024

5  out of  5
rating by Jim OShaunessy
"Teisaa is one of Mark's agents and gosh is she fantastic. Patiently puts up with silly questions, rescheduling calls, and can anticipate your needs. Things you don't even think of needing insured she has ideas for. If you're a collector of old stuff, she's your gal to talk to. Thanks again for working with me and not rushing things along."
We responded:
"Thank you Jim for recognizing Teisaa's expertise in insurance matters and her fantastic customer service. Anticipating customer insurance needs is one way we help to serve our customers. "
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La Quihuis

January 23, 2024

5  out of  5
rating by La Quihuis
"Mark, Amanda & the team are friendly, efficient, prompt and very professional. We appreciate getting great customer service because we all know after Covid, service is not what it used to be. Thank you all for not just showing up, but for also being so friendly! 😊"
We responded:
"Thank you, La Quihuis for your kind words. We strive to provide our customers with prompt and professional service. And we always do it with a smile:) "
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L D

November 11, 2023

5  out of  5
rating by L D
"Every interaction I've had with this group from the time I set up a policy to now has been nothing short of wonderful! I usually dread dealing with any type of insurance, especially making sure i have the right coverage for a decent rate. Having recently moved and buying a new vehicle, I needed to do just that. The dreaded. But working with this fantastic team made setting up new policy so easy and seamless. Teisaa helped me get the coverage I needed, it was stressfree, quick and was a pleasant interaction from the start! Highly recommend!"
We responded:
"Thank you for letting us serve you with your vehicle insurance needs! Also, thank you for giving Teisaa a shout out. Teisaa is terrific at fitting our customers with the right insurance policies at the best insu"
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Doyle Coltrin

November 9, 2023

5  out of  5
rating by Doyle Coltrin
"Amanda was awesome !! She always helps me quickly and efficiently. I would highly recommend Mark as an insurance agent."
We responded:
"Thank you Doyle for recognizing what an amazing job Amanda does for our customers! My team and I love helping our customers with their insurance needs. "
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Aaron Taylor

September 15, 2023

5  out of  5
rating by Aaron Taylor
"I have been using State Farm for 11 years in reno. But Mark and his staff have been the best to talk to and make sure we are setup the right way."
We responded:
"Aaron, thank you for being a valued customer of State Farm for over a decade. My staff and I place a high value on effective communication with our customers so that we meet their individual insurance needs. -Mark Geil your State Farm Agent & Team"
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Amy Kemper

September 15, 2023

5  out of  5
rating by Amy Kemper
"They have excellent customer service and are always available to answer any question. It is great to have a local rep to call."
We responded:
"Amy, thank you for kind words! Excellent customer service is at the core of what we do. We love being your local State Farm Agency. -Mark Geil your State Farm Agent & Team"
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Nick Cresci

September 15, 2023

5  out of  5
rating by Nick Cresci
"Mark and his Team are Outstanding! I have my business and personal vehicles with them. When I have questions or need a certificate they always get it back to me ASAP."
We responded:
"Nick, thank you for insuring with us! My Team and I work every day to provide outstanding service to our customers, like you. -Mark Geil your State Farm Agent & Team"
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Mark Mang

September 15, 2023

5  out of  5
rating by Mark Mang
"Great group of people! They treat you like family and look out for your best interest."
We responded:
"Mark, thank you for taking the time to leave us a review! We consider our customers like family. Your best interest is always foremost in our minds. -Mark Geil your State Farm Agent & Team"